Our Warranties
Confidence in your care – today and tomorrow.
At Avenue Dental, we genuinely care about the long-term health and happiness of your smile. Many of our dentists offer a warranty as a reflection of their commitment to high-quality care. Because each dentist takes responsibility for their own work, warranties apply only to treatment provided by the same clinician. If that clinician is no longer part of the Avenue Dental team, our principal dentist will be more than happy to assist and help guide you with the next steps.
To keep your warranty active, we simply ask that you attend your recommended hygiene visits, wear your splint or retainer as advised, and follow your personalised regular care for your oral health.
In some cases, certain treatments may not be eligible for a warranty – your dentist will always explain why this might apply, such as with dental implants for patients who smoke.
Below, you’ll find everything you need to know about what’s covered and how we’ll support your smile for years to come.
Dental Sealants – 2 year warranty
Our Commitment to you
We will repair or replace dental sealants at no extra charge to you
What is Covered?
- Breaking, chipping or wear of sealant
Composite resin (white) fillings – 2 year warranty
Our Commitment to you
We will repair or replace fillings at no extra charge to you
What is Covered?
- breaking, chipping or wear of filling
- If the tooth breaks and requires a crown or inlay/onlay we will refund you the price of the filling and put it towards the crown or inlay/onlay.
Stainless steel crowns – 2 year warranty
Our Commitment to you
We will replace at no extra charge to you
What is Covered?
- Recementing crown
Crowns – 5 year warranty
Our Commitment to you
We will replace or repair the crown at no extra cost to you. If you have a health fund we will only charge the health fund. If we cannot replace or repair the crown we may choose to refund your out of pocket expense for the treatment.
What is Covered?
- Breaking, chipping or wear of crown.
- Recementing crown
Bridges – 5 year warranty
Our Commitment to you
We will replace or repair the crown at no extra cost to you. If you have a health fund we will only charge the health fund. If we cannot replace or repair the bridge we may choose to refund your out of pocket expense for the treatment.
What is Covered?
- Breaking chipping or wear of bridge
- Recementing bridge
Inlays / Onlays – 5 year warranty
Our Commitment to you
We will replace or repair the inlay/onlay at no extra cost to you. If you have a health fund we will only charge the health fund. If we cannot replace or repair the inlay/onlay we may choose to refund your out of pocket expense for the treatment.
What is Covered?
- Breaking, chipping or wear of inlay/onlay
- Recementing inlay/onlay
- If the inlay/onlay is damaged so that a full crown is needed, we will refund you the price of the inlay/onlay and put it towards the crown.
Porcelain Veneers – 5 year warranty
Our Commitment to you
We will replace or repair the veneer at no extra cost to you. If you have a health fund we will only charge the health fund. If we cannot replace or repair the veneer we may choose to refund your out of pocket expense for the treatment.
What is Covered?
- Breaking, chipping or wear of veneer
- Recementing veneer
- If the veneer is damaged so that a full crown is needed, we will refund you the price of the veneer and put it towards the crown.
Dental implants – 5 year warranty
Our Commitment to you
We will replace or repair the implant or implant crown at no extra cost to you. If you have a health fund we will only charge the health fund. If we cannot replace or repair the implant or implant crown we may choose to refund your out of pocket expense for the treatment.
What is Covered?
- Breaking, chipping or wear of implant crown
- Recementing or re-screwing implant crown
- Failure of implant to integrate with the bone
- Fracture of implant or abutment
Root Canal Treatment – 5 year warranty
Our Commitment to you
We will replace or repair the root canal at no extra cost to you. If you have a health fund we will only charge the health fund. If we cannot replace or repair the root canal we may choose to refund your out of pocket expense for the treatment. Root canals are only guaranteed if they have a full crown placed to reinforce them.
What is Covered?
- Failure of root canal
- Persisting infection or pain
What isn’t covered?
For all the above dental treatments what is not covered under warranty
• Biological or behavioural failures
(This includes issues that are beyond our control, such as changes in your oral health, underlying medical conditions, or habits like teeth grinding or smoking)
Your Responsibility:
To keep your warranty active, it’s important to stay on top of your ongoing care. Your warranty will be void if the following aren’t maintained:
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Attending your recommended active maintenance appointments (at least every 6 months, unless your dentist advises otherwise)
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Wearing your splint or retainer as prescribed
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Completing any recommended exams and x-rays
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Following all care instructions to maintain good oral hygiene
