Terms and Conditions of Promotions and Offers

Promotion Terms and Conditions

  1. Each promotion cannot be used in conjunction with any other promotion and are not substitutable or redeemable for cash.
  2. To redeem promotion, the patient must mention the promotion when booking the appointment.
  3. Services will only be provided when suitable and appropriate.
  4. Additional treatment may be recommended at an additional cost. Any additional treatment and cost will be discussed with you before being carried out.
  5. Please contact our reception staff or practice managers for further information.

Avenue Dental – Complimentary Teeth Whitening Offer Terms and Conditions 

Offer Details

New eligible patients of participating Avenue Dental practices are entitled to receive a complimentary at-home teeth whitening treatment (“Teeth Whitening Kit”), including custom-fitted trays with syringe whitening gel, subject to the Terms and Conditions outlined below.

Offer Period

This offer is valid from 01/01/2017 to 20/12/2026. Patients must fulfill all eligibility requirements and schedule their Comprehensive Examination within this timeframe to qualify for the complimentary Teeth Whitening Kit.

Participating Avenue Dental Practices

This offer is available at the following participating Avenue Dental practices:

-Avenue Dental Beerwah

-Avenue Dental Bli Bli

-Avenue Dental Baringa 

-Avenue Dental Murrumba Downs

-Avenue Dental North Lakes

-Avenue Dental Sippy Downs

-Avenue Dental Tewantin

-Avenue Dental Woolloongabba


Eligibility Requirements

To qualify for the complimentary Teeth Whitening Kit Offer, patients must meet the following conditions: 

  1. New Patient: Patients must be new to Avenue Dental, indicating they have not previously visited any of the participating Avenue Dental locations for over a 2 year period. 

  1. Comprehensive Examination: Patients must undergo a comprehensive dental examination, including x-rays, or have their first full examination with a participating Avenue Dental practice. Comprehensive Examinations including x-rays are not complimentary. 

  1. Age Requirement: Patients must be over the age of 18 years to be eligible for the Offer.
  1. Assessment: Following the Comprehensive Examination, patients must be deemed by Avenue Dental to be suitable for teeth whitening without any complicating dental health issues. Patients diagnosed with dental decay during the Comprehensive Examination are not eligible for the complementary Teeth Whitening Kit. In such cases where decay is detected, patients will be advised to address any decay issues before becoming eligible for this Offer. Please see eligibility considerations below.
  1. Consent: Eligible patients must provide informed consent for the Teeth Whitening Kit and treatment, indicating their understanding of the procedure, its associated risks and benefits, and their agreement to undergo the treatment voluntarily and at their own risk.

Offer Limitations

  • This Offer is limited to one complimentary Teeth Whitening Kit per new eligible patient and is non-transferable.
  • The Offer does not include any in-chair or Zoom whitening procedures. The Teeth Whitening Kit provided is for at-home use, where patients self-administer the whitening gel using custom-fitted trays. No supervision by a dental professional will be offered by Avenue Dental during the self-administered whitening process.
  • The Offer cannot be combined with any other promotions offered by Avenue Dental.
  • Avenue Dental reserves the right to modify or terminate this Offer at any time without prior notice.

Treatment Information and Disclaimers:

Please be aware of the following: 

  • Results Vary: While teeth whitening is generally safe and effective, individual results may vary based on factors such as the starting shade of the teeth, the frequency of use, and adherence to aftercare instructions. Avenue Dental cannot guarantee specific results.
  • Potential Complications: Potential complications of the treatment may include gum/lip irritation, tooth sensitivity, allergic reactions and the development of spots or streaks on teeth. It is essential to follow the instructions provided with the Teeth Whitening Kit carefully and consult with a dental professional if any adverse effects occur. Avenue Dental shall not be held liable or responsible for any potential complications that may arise as a result of the at home Teeth Whitening Kit. 
  • Temporary Nature of Results: Teeth whitening results are not permanent and may regress over time, especially with exposure to staining agents like coffee, tea, and tobacco. To maintain results, it is important to follow aftercare instructions and avoid or minimise consumption of staining substances.
  • Eligibility Considerations: Certain individuals, such as pregnant or breastfeeding women, those under 18, individuals with specific dental conditions, or allergies to product ingredients, may not be eligible for the treatment. It’s important to consult with your physician or dentist before using any Teeth Whitening Kit, especially if you are taking photoreactive drugs or have undergone recent dental procedures.
  • Aftercare Instructions: To maintain results and minimise potential risks, please follow the aftercare instructions provided with the Teeth Whitening Kit carefully. 
  • Responsibility for Loss or Damage: While Avenue Dental takes care to provide durable and high-quality trays in the Teeth Whitening Kit, we do not guarantee the durability of the trays. Replacement trays can be remade upon request, but the full cost of replacement, including materials and labour, will be borne by the patient. 

  • Not a Substitute for Professional Care: The Teeth Whitening Kit is intended for cosmetic purposes only and is not a substitute for professional dental care. 

Patient Consent

By accepting the Offer at any participating Avenue Dental practice, patients acknowledge that they have been fully informed about the Teeth Whitening Kit and treatment, including its risks, benefits, and alternatives. They agree to voluntarily self-administer any teeth whitening treatment at home and acknowledge that they have had the opportunity to ask questions and have them answered satisfactorily by Avenue Dental. Patients acknowledge and accept all disclaimers outlined in these Offer terms, thereby releasing Avenue Dental from any and all liability related to any potential complications arising from Teeth Whitening Kit treatment.

Data Protection and Privacy

Avenue Dental is committed to safeguarding the privacy and security of personal information.  Please refer to our website terms and conditions and privacy policy for more information.

When using third party offers such as Afterpay, Humm, ZipMoney, DVA and CDBS, we must abide by the individual terms and conditions set out by these offers. It is your responsibility to contact the third party dental offers you want to use regarding their terms and conditions, especially the benefits they provide and limits and restrictions on these. Avenue Dental does not accept responsibility when they do not pay the benefits that you think they should. You are responsible for paying your account if they do not pay us on your behalf.

Avenue Dental has no control over what your private health insurance pays towards your dental treatment. We can process your health fund card on our HICAPS machine as a complimentary service. When we do this, they will pay any benefits to us directly on your behalf to save you having to claim back the benefits yourself after paying us in full. However, what your health fund pays towards your dental treatment is entirely between you and your health fund. It is your responsibility to contact your health fund regarding their terms and conditions, especially the benefits they provide and limits and restrictions on these. Avenue Dental does not accept responsibility when your health fund does not pay the benefits that you think they should. You are responsible for paying your account whether your health fund contributes to it or not.

Last updated the 4th March 2024. 

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